Frequent question

How long does it take to process a request?

The average application processing time at the Online Cryptocurrency Exchange Service takes from 1 to 3 minutes. The time of receipt of funds to your details depends on many circumstances, which the service cannot influence. For example, in the Bitcoin network, the process of confirming a transaction can take from 5 minutes to 30 minutes. To get more information about the situation and network load you need to contact the support service's specialists.

Do I need to register?

You don't need to register to make a digital or electronic currency exchange transaction at Online-Service.
However, registered users have a number of advantages.
Firstly, service offers an advantageous Loyalty Program, when you make every exchange brings you to the next level of benefit.
Secondly, Users can invite their friends to the service and get additional passive income from each operation of an invited referral.
Thirdly, it simplifies and speeds up the creation of requests and transactions.

Paid your order and didn't click on the "I've paid" button?

Sometimes there are situations when you have created an order and paid it by the specified details, but have not had time or have forgotten to press the "I have paid" button within the specified time. In such cases, you need to contact the support service to complete the application. When contacting them, you will need to specify your application number.

What guarantees do you give?

Dear users of online cryptocurrency exchange service!
We inform you that we have established ourselves as a fast and proven e-currency exchange service.
You can make sure of the high quality of our services by visiting independent resources like exchange services monitoring and review sites. There you will find a lot of rave reviews about the quality of our work.

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